Lost password

General support for the Pi-Star System
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KO4EJB
Posts: 1
Joined: Sun Jan 03, 2021 3:01 am
Location: Florida

Lost password

Post by KO4EJB »

Just reset the password on my Bridgecom sky bridge. When I try to log back in, it won’t take my new password or the factory password.
How can I reset the pi-star micro card back to factory settings?
KA9PMD
Posts: 1
Joined: Mon Oct 18, 2021 11:05 pm

Re: Lost password

Post by KA9PMD »

Must be a subtle way of saying your screwed...
KN2TOD
Posts: 335
Joined: Sun Nov 11, 2018 6:36 pm

Re: Lost password

Post by KN2TOD »

If you bought it from Bridgecom, call them; they provide support as part of their sales.
AF6VN
Posts: 821
Joined: Fri Jul 20, 2018 1:15 am

Re: Lost password

Post by AF6VN »

KO4EJB wrote: Sun Jan 10, 2021 4:00 pm Just reset the password on my Bridgecom sky bridge. When I try to log back in, it won’t take my new password or the factory password.
How can I reset the pi-star micro card back to factory settings?
"reset ... to factory settings"... By writing a new SD card with a factory image and swapping cards (though doesn't Bridgecom use a customized image? You'd have to get the image from them).

Not recommended as it takes some study of Linux... Mount the SD card on a working Linux install, and hand edit the passwd and shadow files to reset the password (I'm not sure of what you'd have to put in the shadow file to allow a one-time no-password login with enforced "change password".

Less dangerous may be to copy just the lines for the pi-star user account from a fresh image, and paste them into the corresponding files on the locked out image.

How did you perform the password change in the first place? Via the web interface? If so, I'd recommend in the future using a dedicated SSH client (PuTTY, for example) -- it's possible you specified some character(s) that doesn't make it cleanly over an http linkage.

--
AF6VN
Dennis L Bieber
KN2TOD
Posts: 335
Joined: Sun Nov 11, 2018 6:36 pm

Re: Lost password

Post by KN2TOD »

"... (though doesn't Bridgecom use a customized image? You'd have to get the image from them).
Bridgecom does not customize Pi-Star per se but merely pre-configures it using information provided by the customer, setting it up and checking it out to essentially run out-of-the-box. They have tons of tutorials and videos on running hotspots and hand-held's as well that clients can refer to. If a customer has taken a subsequent config backup, then they can easily burn a new image and load the backup into it and be up and running again like day they first got their HS. Or they can get a new pre-config'ed image from Bridgecom and go from there.
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